Our Store Policies

Things You Need to Know

We founded JAPAN LAB with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more.

​

All goods sold are non-exchangeable and non-returnable except:
1. For wrong delivery by Japan Lab.
2. For damaged goods during delivery.

​

Result may vary for each person.